The Benefits of a Customer Portal

Transporting containers can be one of the most vital parts of your business, but traditionally it has been difficult to get an overview of how everything is going. You need to know where your container is, when it will arrive, and keep track of documents – even the most efficient trucking companies in Canada may not be able to give you all the information you need exactly when you want it.

Taking full advantage of modern technology, SF Logistics operates an online customer portal to help you manage your shipments with ease. Whether you are moving freight from Canada to the US or looking for Quebec drayage, our customer portal solution gives you the answers you need.

The Benefits of a Customer Portal

Using our online portal, you can receive real-time updates about your shipment whenever you want them. You can track your load via GPS to see exactly where it is, and you’ll receive notifications of when your load is picked up and delivered.

It’s a complete live view of your shipment that is designed to eliminate the guesswork, stress, and worry. You won’t need to make multiple calls to discover the progress of your shipment, or wait to hear if it has arrived – it’s right there on-screen in front of you.

Just as importantly, all your documents are stored online so you can view them whenever you need to. This includes the bill of lading and proof of delivery so you’ll be able to keep on top of the process every step of the way.

Transport Rates and Online Support

While it is great to have the ability to access everything online, there may be instances where you need to communicate with a human operator. We’ve made it easy to speak directly to your rep through the portal, so you can get the answers you need – or pass on information quickly.

Our cross country trucking online customer portal provides even more functionality when you want to send a new shipment. You can easily request quotes, enter shipments, and find out the most up to date transport rates.

Providing quick access to current information is where our customer portal excels, giving you the best option for planning, tracking, and managing your shipment.

Logistics companies in Canada often focus on getting the job done without including the customer in the loop. We aim to change this with our online customer portal that simplifies the shipping process for everyone concerned.

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